Using the iSupport Desktop
Using the iSupport Desktop
Just Getting Started with Configuration?
Getting Started
With iSupport Configuration
Using
the iSupport Desktop Working With Desktop Dashboards
Configuring
iSupport Views, Charts, and Alerts
Communicating
With Reps and Customers Using iSupport's Communication Tools
iSupport News Feed Features
Setting
Preferences For Your iSupport Environment
The iSupport Desktop provides access to all iSupport functionality, including customizable personal and shared dashboards with components for viewing and monitoring iSupport data, configuration access, and more. Click on an area on the image below to display its description and related links.
See Logging in and Out for information on authenticating to the iSupport Desktop.
To add a component, right-click on a dashboard and select Unlock Editing. Select Add Component and drag the desired component onto the dashboard. Note that component availability can be controlled via support representative group or desktop settings.
