Including Questions in a
Survey Definition Including Questions in a
Survey Definition
Use the Questions tab to designate the questions to be included in the survey. Click Add to add a question or click Create to access the Add New Question dialog. Use the dropdowns in the Page and Position columns to order the questions. You can use the Show Pending Deletion link on that tab to display records that have been deleted by an iSupport user but are retained in the system because of references to other records (incidents, correspondence, etc.). The Database Maintenance agent ultimately removes these records. Survey Questions Tab Example
Click the Add link in the Display Conditions column to display the Question Display Conditions for configuring display of a question based on one or more specified conditions. Use the first Match <All/Any> of the Following Conditions field to specify whether you want every configured condition to be met, or any configured condition to be met.
Use the Add Condition 
and Remove Condition 
icons to display and remove a set of condition dropdown fields (a
question, a list of comparison methods, and a list of values applicable
to the selected question) to evaluate. You can use the Add Condition Group
icon to put a set of conditions to be evaluated
together in a group.
When finished selecting questions for the survey, click the Preview button to save and display the survey for review.
