Configuring mySupport Themes

iSupport utilizes Bootstrap (www.getbootstrap.com), which contains HTML and CSS-based design templates for web pages. It enables web page layouts to adjust dynamically to different devices and screen sizes.

The Edit Theme Basics screen contains a subset of all the settings that affect different screen elements of the portal. Each setting in the Colors section is a composite of several settings affecting different screen elements. See Portal Elements Affected by Basics Screen Settings for a list of the portal elements affected by the settings in the Scaffolding, Colors, and Menu sections; see iSupport knowledge entry EBIK684287 for examples and more information.

Note that the image selected for the header will be reduced to 100 pixels high (width reduced proportionately) on the mySupport portal interface.

The colors set in the Edit Basics screen can be used for component headers and borders via the Style field in the component settings dialog. The option labeled “Default” is light gray by default. This setting affects headers for all components, the Submit screen header, and Account Settings subheaders.