mySupport Portal Elements Affected by Basics Screen Settings

The screen elements affected by the settings in the Scaffolding, Colors, and Menu sections in the mySupport Portal Theme Basics screen are listed below. See iSupport knowledge entry EBIK684287 for examples and more information.

Scaffolding

Portal Header/Portal Header Gradient: Header containing the logo and menu icon at the top of the portal

Background: Current dashboard tab,area above and below menu, tab on submit screen

Dashboard Content Background:  Area surrounding components on dashboards, feed content background

Dashboard Component Background: Background inside components on dashboards

Dashboard Active Tab Text: Text on selected tabs

Colors

Primary:

• Links, Vote button, and share icon on discussion feeds
• Buttons on work item submit screen, View Customer Profile button ,
• Field labels in feeds and work item submit screen
• Knowledge entry links in Knowledge component
• Current tab and other tab labels for FAQs
• Top header in Login dialog and Account Settings
• Headers in Advanced Search (accessed via search bar above work item feeds)
• Header and footer in views
• Icons and labels in Navigation Tile component
• Service catalog icon text
• Self Help Guide section borders
• Inactive dashboard labels, Edit and Save icons when adding a dashboard

Info:

• Scroll bars and headers on feeds accessed from a navigator link
• Notification subsection headings in Account Settings
• Global Search results bar that contains the  Create a Post, I Need Help, and Create an Incident buttons
• List header on Select Customer dialog for purchase submit
• Tutorial icon when a tutorial is associated with a dashboard via the Global Settings | Tutorials screen

Success:

• Section headers in Knowledge component and Discussion Feed List navigator feature
• First field in feed component, first line in Headline and Knowledge feeds
• Active selection on Yes/No buttons
• Blank row when adding a dashboard
• Related Items link on incident and change submit
• Customer selection links on purchase submit

Warning:

• Show Menu (navigator) and Account Settings icons
• Current selection on category tree and service catalog
• Component frame when adding a dashboard

Danger:

• Logout icon
• Required field indicators (exclamation points, text, and highlights
• "Please wait" progress indicator

Menus

Top Level Text: Navigator section header text

Top Level Background: Navigator section header background

Sub Level Text, Sub Level Selected Text, Sub Level Selected Background: Navigator link text, selected link text, selected link background

Border: Separator and upper and lower border on navigator items