Creating Configuration Items Automatically

You can use the Configuration Item Auto Create Agent in the Agents screen to create a CI for each asset, customer, company, support representative profile, and/or member of customer or support representative group that is not already associated with a configuration item. This requires you to select a configuration item to use as a template for populating fields in the newly-created configuration items.

Creating CIs for Assets Automatically

Creating CIs for Customers Automatically

Creating CIs for Customer Groups and Group Members Automatically

Synchronizing Customer Group Relationships

Creating CIs for Companies Automatically

Creating CIs for Support Representatives Automatically

Creating CIs for Support Rep Groups and Group Members Automatically

Synchronizing Support Representative Group Relationships