Displaying Support Representative Role and Permission Views

Use the following under Options and Tools | Administer | Role and Permission Views  to view permissions and roles for support representatives.

• Flat by Support Representative - a list of each permission for each support representative, with one per row. You can use the Export All to Microsoft Excel link to export the data in this view to a Microsoft® Excel spreadsheet.

• Summarized by Support Representative - a list of all of the permissions for each support representative/group.

• Flat by Role - a list of each permission for each support representative, with one per row. You can use the Export All to Microsoft Excel link to export the data in this view to a Microsoft® Excel spreadsheet.

• Summarized by Role - a list of all permissions for each role.