Event Calendars on mySupport Portals

Use event calendars to schedule meetings and other events for display in mySupport and Desktop components. You can enable RSVPs and specify a maximum number of attendees, and support representatives can use event calendars on the Desktop. Note that customers should set their time zone via Account Settings; the time zone of the server will be used by default on the Event Calendar.

Customers can double-click on a meeting to display details. If the RSVP feature is enabled for a meeting and the maximum number of attendees has not been reached, the RSVP button will appear.

You can double-click on a time cell in the Calendar Settings screen to create an appointment.

Click the Configure icon in the Calendar Settings dialog to create a new event calendar or modify an existing one.

Note that you can also configure event calendars via the Options and Tools | Customize | Event Calendars screen.