Use the Incident AI Summary tab to customize the system prompt sent to the AI engine for the Incident screen. You can edit the text in the upper portion of the screen and restore the default if needed. Use the AI System Prompt Assistant field to describe what you would like the summary to include and how it should be formatted using plain English; the system will generate the prompt text in a way that will be optimized for the platform to give the desired result. Add or remove fields in the Fields To Include section to customize the work item field data sent to the AI engine.