Changing the Currency Custom Field Symbol

The dollar sign symbol that precedes currency custom fields is controlled by the server’s default language, but you can override it via a setting in the web.config file (located in the directories in which the Desktop, mySupport portal, and Survey functionality are installed). The following tag in the web.config file defines globalization settings:

<globalization requestEncoding="utf-8" responseEncoding="utf-8"/>

You can add a culture/language name setting to this tag to override the currency symbol; in the example below, culture="en-GB" was added to change the dollar sign symbol to the English (United Kingdom) pound symbol.

<globalization requestEncoding="utf-8" responseEncoding="utf-8" culture="en-GB"/>

See http://msdn2.microsoft.com/en-us/library/ system.globalization.cultureinfo.aspx for more information on defined culture settings.

Note: The settings in the web.config file should be updated only as directed (via this guide or iSupport Technical Support); failure to do so may result in data loss or corruption.