Specifying the Precedence for Multiple Data Sources

If you are using multiple sources for customer data, use the Advanced tab in the Directory Integration Configuration screen for specifying the order of precedence if there are matching records (first name, last name, and email address match). All of the possible data sources are listed; if you are not using one of these data sources, move it down in the list.

Data Integration Advanced Tab Example

The first position has the highest precedence. To assign a different position for a data source, click the name of the data source. In the Edit Position dialog, select the position to assign to the data source and click OK. If you move a data source down from its previous position, the rest of the data sources will move up; if you move a data source up from its previous position, the rest of the data sources will move down.